Return form

Return my order

You can indeed do this without any problem! As a private consumer, you have a period of 14 days after receipt of the goods in which you can cancel your purchase. This period of 14 days is calculated from the home delivery of the goods. To do this, we ask you to follow the following procedures:

  1. You can register the return at https://fabbesport.sendmyparcel.me/returns/create?lang=nl_BE
    • This can be done up to 14 days after receipt of the goods, which is the same as the 14-day cancellation period.
    • Here you can return your package yourself and the return costs are €5.50 for Belgium. For the Netherlands and other European countries we will contact you for the price of the return costs after filling in the form.
    • Returns are automatically registered in the system, reducing the chance of errors.

  2. Please use the contact form or this document for this.
    • This method guarantees the same good service as the method above, but you are responsible for the costs of the transport label yourself.
    • Be sure to include this, together with the delivery note, with your return.

If our products do not meet your requirements, you can report this and return it. As compensation, you can choose from other products worth the product value of your original order, a gift voucher or a refund. This right of withdrawal does not apply to business customers.

Please note that personalized or printed items cannot be returned or exchanged.

Conditions:

  • unused
  • undamaged
  • the label is still attached to the clothing or product

If the return shipment meets the above conditions, Fabbe Sport will refund the returned order without delay in accordance with the law. However, Fabbe Sport reserves the right to claim compensation if it is clear that the handling of the goods went beyond what was necessary to determine the nature, characteristics and functioning of the goods as a consumer, as a result of which the returned article is no longer suitable for sale. You will be informed as a consumer by email of:

  • a summary of the damage, supported by photographs
  • the amount of compensation
  • the period and method of payment of this compensation